Internet & phone connections

Somewhere on this site I saw critiques of companies alleging to provide phone and Net services. My brief comment is to stay as far as possible away from Earthlink. I switched to them because I was so dissatisfied with Qwest, was promised by Earthlink that they were not affiliated with Qwest, but of course that was a lie, and the so-called service is unbelievably bad. The problem is that I saw some reports of satisfied customers here. And my close neighbor is happy with Qwest and Broadstripe, but I saw a long list of horrifying reports on Broadstripe elsewhere. It’s amazing how bad some of them are and even more amazing how much difference there is in our experiences. It also seems ridiculous that we have so few choices.