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posted
11/24/09 08:27 AM
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updated
11/24/09 08:33 AM
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News
Broadstripe Meeting on December 5th from 1-2:30 at CASC
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This is important if you live on the Hill or in the CD
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I've been on the phone with them three times in the past few weeks and have filed a complaint with the city. I was told by a customer service rep that they have been instructed to not send technicians to homes under most circumstances for poor internet service. Short summary: They know their network in Seattle is woefully underperforming, but won't provide a timeline for a fix.
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Comment by
Troy
9 months ago
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Broadband alternative to Broadstripe
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I got an email today from CLEAR wireless. They're launching 4G wireless broadband on December 1st. They say typical download speeds should be around 3Mbps to 6Mbps. Broadstripe advertises 15 Mbps, but real world results at night is around 1 to 2 Mbps for me here at 26th & S Washington.
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Comment by
E.B.
9 months ago
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RE: Broadband alternative to Broadstripe
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I've had Clearwire (now called Clear) since the summer and right now, 12/2/09, in clear weather (seems to work a little better when it's cloudy) my CNET bandwidth meter is telling me 0.6 to 0.9mbps (600-900kbps). They sent me a new modem and grandfathered me into the 4G deal--but I have not seen much difference at my location.
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Comment by
David A Novak
9 months ago
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Comcast update
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I heard from my neighbor that Broadstripe was losing their monopoly on downtown Seattle. She said Comcast would be an option on December 1st. Anyone else know anything?
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Comment by
Ludovic
9 months ago
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Broadstripe
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This is the worst company I have ever dealt with. Never thought I would say this but I look forward to comcast and will not live in a Broadstripe coverage area. Does anyone know why I can't get comcast in the cd. Broasdstripe has the monopoly in the area and I think competetion would be a good think. It would actually make them care.
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Comment by
John
9 months ago
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What about Latency?
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I had a complete nightmare of a time with Broadstripe, when it actually worked my latency was in the hundreds of milliseconds which makes gaming and streaming such as Hulu or Netflix impossible. If they simply improve bandwidth but ignore latency then they still haven't really solved their problems. Same problem with Clearwire they might be fast but only for browsing and now interactive or streaming applications where latency is important. I would love to see Broadstripe lose their monopoly.
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Comment by
Gavin Greenwalt
9 months ago
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I couldn't make the meeting-can anyone provide an update on what happened?
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I have filed many complaints against broadstripe and was looking forward to the meeting. However, I was unable to make it (kids) and would love to know what happened..if anything.
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Comment by
tp
8 months ago
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Broadstripe
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Hello,
We would like the opportunity to assist you with any issues you may be experiencing, and we are confident we can provide you with the exceptional service you expect. Please contact us via e-mail at earningourstripes@broadstripe.com so we may call you back and resolve your concerns. |
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Comment by
Broadstripe
8 months ago
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Options in CD
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I shudder to think that my only options are Broadstripe and Qwest.
I really wish there was more and proper competition in this space! |
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Comment by
Jason
8 months ago
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just curious
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so what did come from this meeting? i was unable to attend because i was in training the entire weekend.
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Comment by
dag
8 months ago
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FCC rules cable companies cannot exclusively service multi unit buildings
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I've been trying to get Comcast to hook up my apartment. Several years ago, broadstripe/millenium invaded our area and took several apartment complexes hostage to their inferior product. In June of last year, an appeals court ruled that the FCC ruling stands. Cable companies cannot have exclusivity on apartment buildings and other multi units. Now, if we can just get Comcast to understand the law has changed...
Following is the ruling: http://www.martindale.com/communications-law/article_Davis-W |
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Comment by
Brian J
8 months ago
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has anyone gotten Comcast?
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I live near 29th & Jackson and I'm curious if anyone has been able to get Comcast service around here? Seems Brian's post supports that Broadstripe can't have a monopoly, so how do we fix it? I've been more than frustrated with Broadstripe's service and > 1 hr customer service holds. Anyone have a good alternative in the area?
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Comment by
grepgirl
7 months ago
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